Turner BioSystems

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Contact Information

645 N. Mary Avenue
Sunnyvale, CA 94085Main Phone: 408.636.2400
Toll Free (US only): 888.636.2401
Sales FAX: 408.737.7919

Sales Direct: 408.636.2419
Technical Support: 408.636.2439
Order Entry: 408.636.2417
Order/Repair Status: 408.636.2417

Use our online contact form!


About Turner BioSystems, Inc.

We are the life science branch of a family of companies founded by George Turner nearly 50 years ago. The life science team of about thirty people is headquartered in Northern California and provides instruments and service throughout the world.The Turner BioSystems team is in place to help scientists learn about, evaluate, and use fluorometers, luminometers, and multimode readers. We specialize in the life science applications of fluorescence, luminescence, and absorbance, especially the measurement of genetic reporters, ATP, and nucleic acids. We focus on making sensitive, reliable, and easy-to-use fluorometers, luminometers, and multimode readers and on providing responsive technical service. Our product line currently includes a variety of single tube and multiwell instruments.



Map to Turner BioSystems

Directions to Our Facility

From San Jose: Take Highway 101 North (towards San Francisco). Exit south at Mathilda Ave. This exit will take you back over the freeway. At the third light (W. Maude Ave.), turn right. Proceed through one light (Pastoria) to second light at Mary Avenue and turn right. We are on the left at the corner of Mary Avenue and Benecia. Our entrance is on Benecia.

From San Francisco: Take Highway 101 South (towards San Jose). Exit south at Mathilda Ave. At the third light (W. Maude Ave.), turn right. Proceed through one light (Pastoria) to second light at Mary Avenue and turn right. We are on the left at the corner of Mary Avenue and Benecia. Our entrance is on Benecia.

From the East Bay: Take Highway 237 (towards Sunnyvale, Mountain View). Turn left at W. Maude Ave. Turn left at the second light (Mary Avenue). We are on the left at the corner of Mary Avenue and Benecia. Our entrance is on Benecia.

Note: Highways 280 and 85 were excluded because they are directly linked to 237 and 101.


Ordering and General Information

To Place an Order: Call toll-free 888-636-2401 (US & Canada) or 408-636-2400 (all other countries) Monday through Friday, 8:00 a.m. to 5:00 p.m. PST, or FAX your order to us at 408-737-7919, or use our contact form.

Minimum Orders: There is a $50 minimum order charge, including change orders.

Credit Card Orders: Credit card orders are accepted. We accept both VISA and Mastercard. The minimum order of $50 still applies. Please call one of our sales reps to place your order.

Quotations: Quotations on your Turner BioSystems instrument and accessory requirements can be completed within 2 days of request.

Prices/Terms: Prices are subject to change without notice. Payment terms are Net 30 days (U.S. only).

Shipping: Domestic orders outside of California are shipped via 2-day delivery. Orders within California are shipped via UPS Ground. Freight charges are prepaid and added to your invoice.

Returns Policy: Turner BioSystems must approve all returns of purchased parts prior to the return of such items by the customer. A 20% restocking fee will be charged on all returns. If an accessory is returned in a damaged condition, the customer will be responsible for repair costs associated with fixing the damaged equipment. It is the policy of Turner BioSystems to credit a customer against future purchases of product or past unpaid purchases of product on all returns that have been invoiced. Unless otherwise approved, this policy will stand on all returns.

All returns must have prior written Return Material Authorization (RMA#). RMAs requested within 45 days of receipt of product will be subject to a 20% restocking charge, RMAs requested after 45 days and before 90 days will be subject to a 30% restocking charge. No returns after 90 days will be accepted. RMAs are not issued for consumables.Requests for cancellation or for suspension of production must be in writing and referred to our office. Cancellations are subject to fees of 10% of order value plus customization cost (if applicable).


GSA Contract Number: GS 24F 0056N


Product Warranty

*Please click here to obtain more detailed warranty information for Turner BioSystems instruments.


Instrument Grants Program

We manage a programs to provide fluorometer, luminometer, and multimode reader instrument donations to scientific organizations around the world that do not have the capital to acquire them on their own. More information

 
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Turner BioSystems, Inc.
Turner BioSystems, Inc.

645 N Mary Avenue
Sunnyvale CA 94085
Phone: 408.636.2400 - Toll Free: 888.636.2401 - Fax: 408.737.7919